Compassionate counseling for children, teens, adults, and families in Gadsden and Etowah County, Alabama.
"Compassionate care. Meaningful change. Stronger together."
Rachel Hyatt, Ed.S., LPC • Certified Play TherapistWho We Serve
Whether you're a parent seeking help for your child, a teen navigating life's pressures, or an adult working through grief or anxiety, Open Hearts has a place for you.
Play Therapy and pediatric counseling in a warm, child-friendly environment where kids can express themselves freely.
Adolescent counseling that meets teens where they are, supporting them through transitions, identity, stress, and relationships.
Individual therapy for anxiety, depression, grief, life transitions, and personal growth in a non-judgmental space.
Helping couples rebuild communication, trust, and connection through compassionate, skilled therapeutic support.
Family therapy that addresses dynamics, communication breakdowns, and creates a healthier foundation for every member.
Group counseling sessions and pet therapy techniques that foster community, healing, and emotional connection.
Areas of Focus
Meet Your Counselor
As a lifelong resident of Etowah County, Rachel feels deeply honored to serve the community that shaped her. She earned her undergraduate degree from the University of Alabama and both her Master's in Counseling and Educational Specialist degree from the University of West Alabama.
Rachel's passion for counseling began during her years in the Etowah County and Gadsden City School Systems. Seeing firsthand the growing need for accessible mental health services inspired her to obtain her LPC license and create Open Hearts Counseling, a place where individuals of all ages can find support, healing, and hope.
Outside of her practice, Rachel cherishes time with her husband, two daughters, two dogs, and a cat. She especially enjoys cheering on her daughters in cheerleading and dance, and making time for Pilates. Family, wellness, and community are at the heart of who she is.
Contact RachelClient Stories
A sweet and compassionate counselor who truly makes a difference for children and families throughout our community.
Parents & Faculty, Gadsden CommunityRachel is incredible!! She has helped me so much with working through the things I needed to. I never felt like I couldn't talk to her. She was always warm and patient and understanding. She helped me learn to stand up for myself and create healthy boundaries. I absolutely love and admire her!! Seriously, the best therapist I could ever have asked for.
40-Year-Old Female ClientI've been seeing Rachel for about 2 years now. She's very compassionate, caring, and nonjudgmental. She's always encouraging and uplifting during the great, good, and trying times. She truly has your best interests at heart and I thank God that I finally found a therapist that actually cares.
36-Year-Old Female ClientYou don't have to navigate this alone. Reach out today and let's find the right path forward together.
As parents, we want nothing more than to see our children happy, confident, and thriving. But sometimes kids go through seasons that are harder than others, and it can be difficult to know when to seek extra support. Play therapy is a powerful, evidence-based approach that helps children process emotions and experiences through the most natural thing they know how to do: play. Here are five signs that your child might benefit from working with a play therapist.
"Children do not outgrow their pain. They carry it. Our job is to help them put it down."
Rachel Hyatt, Ed.S., LPC, Certified Play TherapistPlay therapy is not just free play. It is a structured, clinically guided process where a trained therapist uses toys, art, sand trays, and creative expression as the language of the session. Children naturally communicate through play in ways they simply cannot through words alone. As a Certified Play Therapist, I create a safe, consistent environment where your child leads while I follow, observe, and guide.
Sessions at Open Hearts Counseling are warm, relaxed, and judgment-free. Parents are always kept informed of general progress, and I work closely with families to support changes at home as well.
You do not have to wait until things feel like a crisis. If something feels off with your child and it has lasted more than a few weeks, trust that instinct. Parents know their children better than anyone, and reaching out early almost always leads to better outcomes than waiting.
Open Hearts Counseling serves children, teens, adults, and families in Gadsden and throughout Etowah County, Alabama. We accept Medicaid and Blue Cross Blue Shield, with Cigna and United Healthcare coming soon.
Reach out today for a free conversation about how play therapy might help your family.
Call (256) 399-9561